Privacy Policy
Last updated: March 6, 2026
10Pal ("we", "our", or "us") operates the 10Pal AI 10-K Analyzer at 10pal.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read it carefully.
1. Information We Collect
Account Information
When you create an account, we collect your email address and, if you choose to sign in via a third-party provider (e.g., Google), the basic profile information returned by that provider.
Usage Data
We log the stock tickers you search, the analyses you view, and general interaction events (page views, button clicks) to improve our service and understand feature usage.
Payment Information
All payment processing is handled by Stripe. We never store your full card number or CVV. We retain only the last four digits of your card and billing metadata provided by Stripe.
Technical Data
We automatically collect your IP address, browser type, operating system, referring URLs, and device identifiers to maintain security and diagnose issues.
2. How We Use Your Information
- Provide, operate, and maintain the 10Pal service.
- Process transactions and send related notices (receipts, renewal reminders).
- Personalize your experience and remember your preferences.
- Send service-related emails (account verification, security alerts). You may opt out of marketing emails at any time.
- Monitor and analyze usage patterns to improve product quality.
- Detect, investigate, and prevent fraudulent or unauthorized activity.
- Comply with legal obligations.
3. Sharing & Disclosure
Service Providers
We share data with trusted vendors (Supabase for database hosting, Stripe for payments, OpenAI for AI analysis) solely to perform services on our behalf, under confidentiality obligations.
Legal Requirements
We may disclose your information if required by law, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights or the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your data may be transferred. We will notify you before your data becomes subject to a different privacy policy.
No Sale of Personal Data
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
4. Cookies & Tracking
- Session cookies to keep you logged in.
- Preference cookies to remember your settings.
- Analytics cookies (via privacy-respecting tools) to understand aggregate usage.
- You can disable cookies in your browser settings, though some features may not function correctly.
5. Data Retention
We retain your account data for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.
6. Security
We implement industry-standard security measures including TLS encryption in transit, encrypted storage, access controls, and regular security reviews. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Children's Privacy
10Pal is not directed to children under 16. We do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under 16, we will delete it promptly.
8. Your Rights
- Access — request a copy of the personal data we hold about you.
- Correction — request correction of inaccurate or incomplete data.
- Deletion — request deletion of your personal data, subject to legal retention obligations.
- Portability — receive your data in a structured, machine-readable format.
- Objection — object to processing based on legitimate interests.
- Withdraw Consent — where processing is based on consent, withdraw it at any time.
- To exercise any of these rights, email us at kanyasca@gmail.com.
9. Third-Party Links
Our service may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or a prominent notice on our website at least 14 days before the changes take effect. Continued use after that date constitutes acceptance.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at kanyasca@gmail.com.
Questions about this policy? Email us at kanyasca@gmail.com. Also see our Terms of Use.